Resources for Parents and Teachers
Self Serivce Options through the DCFS
To limit the spread of COVID-19 and protect the public, the Division of Family and Children Services (DFCS) encourages families to access self-service options online during this period. Consider these options:
Those without internet access
can contact the DFCS Customer Contact Center at 877-423-4746
for additional information or to request a paper application. Once completed, applications and any required verification can be mailed back to your local county DFCS office. County office locations are available here.
Frequently Asked Questions
Where can I find additional information and resources about COVID-19?
You can find the most up-to-date guidance from the Georgia Department of Public Health at dph.georgia.gov/novelcoronavirus
. You can find the most up-to-date information from the Centers for Disease Control and Prevention at cdc.gov/coronavirus
. You can view information and updates from the Georgia Department of Education, including guidance released to schools, on this webpage.
What can my student and I do to stop the spread of COVID-19?
- Keep children who are sick at home. Don’t send them to school.
- Teach your children to wash hands with soap and water for 20 seconds. Be sure to set a good example by doing this yourself.
- Teach your children to cover coughs and sneezes with a tissue and immediately dispose of the tissue in a trashcan. Be sure to set a good example by doing this yourself.
- Teach your children to stay at least three feet away from people who are sick.
- People who are sick should stay home from work or school and stay away from other people until they are better.
What should I do if my child exhibits symptoms?
Contact your doctor, a local public health clinic, or the local board of health. The Georgia Department of Public Health is currently advising that individuals who have traveled from affected countries/areas in the past 14 days and have a fever, cough, or difficulty breathing should seek medical care, and should contact their healthcare provider and inform them of their travel history before going in.
Will my child’s school close?
Local school systems have already implemented some closures to deal with presumed positive and confirmed cases of COVID-19. During a press conference and subsequent call with local school superintendents on March 12, Governor Brian Kemp made it clear that day cares, schools, and school districts have the freedom to implement further closures as early as Friday, March 13, for the next two weeks. We are directing districts to stay in close communication with their local boards of health and the Governor's Office, Georgia Department of Education, and Georgia Department of Public Health. A list of current school closures is available here.
What will the Georgia Department of Education do to help students continue learning if schools close?
School districts across Georgia have been preparing for potential closures for several weeks. GaDOE advised districts to develop a plan to continue student learning should they need to close, using resources such as study packets, cable access, virtual school/online classes, etc. GaDOE’s Office of Teaching and Learning has compiled virtual educational resources that will be provided to support schools’ efforts. We are also working with partners to develop additional resources. Click
here to access these resources; this page will be continually updated.
What will happen for students who rely on school meals if schools close?
We know food insecurity for students who rely on school meals is a major concern if extended school closures become necessary. GaDOE has received approval from the U.S. Department of Agriculture (USDA) for alternate meal service flexibility in the case of extended closures. This will allow schools to serve students meals through USDA-approved meal service options, at approved sites within the community. Click here for more information.
If you are a parent or caregiver looking for a meal site in your community, visit your local school district’s website or social media accounts for more information.
NEW as of 3/17/2020 - How will school closures affect state tests, such as the Georgia Milestones?
State School Superintendent Richard Woods has suspended the following until further notice:
- State assessment window/administration (including Georgia Milestones EOGs and EOCs, the Georgia Alternate Assessment/GAA 2.0, and all other required testing
- Teacher and leader evaluation (TKES/LKES) requirements and reporting
- State-level attendance-related consequences (including CCRPI, TKES/LKES, School Climate Star Rating, and make-up day requirements)