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 State Ombudsman - ESSA & CARES

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Equitable Services Requirements 
ESSA Requirement: The Ombudsman 

To help ensure equitable services and other benefits for eligible private school children, teachers and other educational personnel, and families, an SEA must designate an ombudsman to monitor and enforce ESEA equitable services requirements under both Title I and Title VIII. (ESEA sections 1117(a)(3)(B) and 8501(a)(3)(B).)

CARES Requirement: The Ombudsman

An SEA must use the ombudsman also to monitor and enforce the requirements of the CARES Act programs that an LEA provide equitable services to students and teachers in nonpublic schools. ​(Providing Equitable Services to Students and Teachers in Non-Public Schools Under the CARES Act Programs NRG Q-7)

Want to Learn More? 

Click here for the Roles and Responsibilities of t​he Ombudsman
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Safer Georgia Schools Equitable Services
Bipartisan Safer Communities Act, Stronger Connections 

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Images of GaDOE CARES Act LogoCARES Act Equitable Services

 Contact Information

For General Inquiries:

​​Picture of Kelli Kendrick
Dr. Sunita Holloway​
Outreach Program Manager
ESSA Ombudsman

Picture of Charlene Mangum 
Charlene Mangum
Administrative Assistant

Equitable Services Listserv

To join the Federal Programs Equitable Services Listserv, please send a blank email to

LEA Contact List
​Submit LEA Contact Info Here​

​Don't Miss a Training!

GaDOE Community PL Catalog​

 Related Contacts

Special Needs Scholarship
Iesha Parks, Manager
Scholarship Webpage

Safer Georgia Schools
Stronger Connections Grant
Mary Jean Salvatore, Director​
GaDOE Competitive Grants​

Charmaine Simmons, Manager​
ESSER Webpage​

Charisse Windom, Manager

Title I, Part A

​​​​Ken Banter, Manager

Title I, Part C
Margarita Munoz, Manager

Title II, Part A
Chris Leonard, Manager

Title III, Part A
Meg Baker, Manager

Title IV, Part A
Dawna Hatcher, Manager

Title IV, Part B
Jeff Barnett, Manager


Malissa Roberts, Manager

Financial Review ​
Amy Rowell, Director