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 Dispute Resolution

There are several ways to come to a resolution in a dispute with a system over the rights and services afforded to students with disabilities and their families. The quickest and most efficient method is to contact the special education administration in the system. The special education director can often assist a family to work out the differences with minimal time and conflict. When a resolution cannot be worked out locally, there are processes guaranteed to families of students with disabilities under the Individuals with Disabilities Education Act (IDEA). These include (1) formal complaints, (2) mediation and/or (3) a due process hearing.

Dispute Resolution Comparison Chart

Question Complaint Mediation Due Process Hearing Resolution Session
(only upon request for a due process hearing)
Who can initiate the process? Any individual or organization. Parent or system, but must be voluntary for both parties Parent or system System schedules the resolution session upon receipt of a due process hearing request unless the parties agree to waive or use mediation
What is the time limit for filing? One year from the date of the alleged violation None specified Two years of when the party knew or should have known of the problem with limited exceptions Triggered by a parent’s due process hearing request
What issues can be resolved? Alleged violations of federal regulations and Georgia Department of Education Rules For Special Education Any matter under the IDEA federal regulations and Georgia Department of Education Rules For Special Education including matters arising prior to the filing of a due process complaint (there are some exceptions) Any matter relating to the identification, evaluation, educational placement or provision of a free appropriate public education (there are some exceptions) Same issues as the due process hearing request
What is the timeline for resolving the issues? Sixty days from receipt of the complaint unless extended for unusual circumstances None specified 45 days from the end of the resolution session unless specific extensions to the timeline are granted System must convene a resolution session within 15 days of receipt of the due process hearing request unless both parties agree in writing to waive the session or agree to use mediation. The resolution period lasts for not more than 30 days.
Who resolves the issues? Georgia Department of Education/Division for Special Education Services Parent and system with a mediator. Both parties must agree to the solution in writing Decisions are legally binding Administrative Law Judge Parent and the system. Both parties must agree to the solution in writing. Decisions are legally binding

Dispute Resolution Process Comparison Charts

See Also